Support
We're a small team and we read everything. Most questions get a reply within one business day.
Email us
Questions, bug reports, feedback, or anything else — email is the fastest way to reach us.
support@homerepair-ai.comCheck the FAQ
Common questions about diagnoses, photos, accuracy, devices, and subscriptions are answered on the homepage.
Read the FAQBilling & subscriptions
Subscriptions are billed by Apple through your Apple ID. To manage or cancel: open Settings on your iPhone → tap your name → Subscriptions → SnapFix. Refund requests are handled by Apple at reportaproblem.apple.com.
Account & data
You can update your profile inside the app. To delete your account and all associated data (photos, repair history, chat), use the delete option in the app's profile settings, or email us at support@homerepair-ai.com from your account email and we'll handle it within 30 days. See our Privacy Policy for details.
Something dangerous?
SnapFix is an informational tool. If you smell gas, see sparking, or have major water flooding, don't wait for an app — leave the area if needed and call a licensed professional or emergency services first.